Founded in 1998, Bouncing Buddies has serviced over 25,000 events in the Acadiana area. Big, small, public, or private, we are happy to serve our community for any occasion. Our team of specialists do our best to cater to the needs of our patrons. Below we've answered a few frequently asked questions that we run into during the ordering process. Don't hesitate to contact our office at 337-456-8600 if you have any questions!
Frequently Asked Questions
The base price for all of our items is for up to 4 hours of rental time. Prices increase incrementally for rentals lasting more than 4 hours. You can keep most rentals for as long as you like (up to 7 days) for an additional fee. If you need to keep your rental item(s) overnight, select "overnight" on the following day as your pick-up time for the most cost-effective option.
Dimensions for each product are listed on the product page. We recommend at least 1 ft. of extra clearance on all sides. If you want your inflatable placed in your backyard, you also need to make sure that your gate is at least 3.5 ft. wide to allow enough space to get our equipment through.
After you select and confirm your rental items on our website, you will see a customer comment box that allows you to leave special times for your preferred drop-off and pick-up times. We will contact you the day before your event to get a more specific time frame within that window. Typically, we drop-off at least 1-2 hours prior to your event's start time and pick-up items within 1-2 hours after your requested end time.
A 25% down payment is due when you make the initial reservation. The remainder of the payment is due on the date of your event (of course, you can pay early, if you prefer). For schools, government agencies, or nonprofits that need to pay with purchase orders or checks, please call us at (337) 456-8600 to make a reservation.
Our no-hassle reschedule policy means you can cancel for any reason up until 5 pm the day before your scheduled event. You will receive a raincheck credit that is valid for up to 1 year from the original date of your event. Credit will not be issued after we load or have delivered the rental equipment. We do not allow refunds.
Yes, power is required for inflatables and most of our other rental items. If you don't have power outlets located nearby or your event is at a park, you may need to rent a generator from us. Most rentals require 1 to 2 outlets (on separate breakers) within 75 ft. of wherever the item is placed. We provide 50-75 ft. extension cords at no extra cost.
We offer free delivery to all of Lafayette Parish.
Yes. However, most parks require you to get approval prior to setting up a moonwalk. They also require a certificate of insurance, which we can provide for an additional $25.
Yes, we allow pick up from our warehouse location at 305 Industrial Parkway Lafayette, LA. 70508. You can pick up tables, chairs, concessions or any other small amount of party rentals items if you don't meet our minimum order for delivery. At this time, we don't allow pick up of our heavy inflatables.
We like to create custom packages catered to your specific event, needs, and budget. Our team of event planners is eager and ready to organize your next event--big or small! Call us at 337-456-8600 to speak with a Bouncing Buddies Event Specialist.